1. When someone lands on your site, how clear is what you do?
*
Not very clear — it could confuse people
Kind of — you have to look around a bit
Very clear — it’s obvious right away
2. What’s your biggest “conversion frustration” right now?
*
Not sure what’s wrong — it just feels “slow”
People inquire, but they don’t book/buy
Traffic comes in… but not enough calls/leads
3. On mobile, how does your site feel?
*
Okay, but a bit clunky/slow
Frustrating (hard to use / slow / messy)
Fast + easy to use
4. How “trustworthy” does your site feel to a new visitor?
*
Not very trustworthy (might feel sketchy/unclear)
Somewhat trustworthy (could be stronger)
Very trustworthy (looks professional + legit)
5. How obvious is the next step (call/book/buy) on your site?
*
Not very trustworthy (might feel sketchy/unclear)
Somewhat trustworthy (could be stronger)
Very trustworthy (looks professional + legit)
6. How easy is it to complete the action you want?
*
Not easy (confusing or too many steps)
Somewhat easy (takes a few steps)
Very easy (obvious + quick)